Shipping & COD Policy

Welcome to Smart Pack Store! We ship all orders directly from Rawalpindi to your doorstep anywhere across Pakistan using trusted courier partners.

1. Order Processing
To ensure fast service, we do not require a confirmation phone call or WhatsApp message. If your delivery address is complete and correct (House Number, Street, Area/Sector, and City), your order will be automatically packaged and shipped immediately.

2. Delivery Timeline
Nationwide Delivery: 3 to 5 working days for all cities and regions across Pakistan.

3. Shipping Charges
Single Product Orders: Rs. 200 flat delivery fee.
Special Store Offer: Buy any 2 or more products from our store to get completely FREE Delivery nationwide!

4. Doorstep Payments & Warranty Terms
We offer secure Cash on Delivery (COD) across Pakistan. You don't need to pay anything online, simply hand over the cash to the courier rider at the time of delivery. 

Our store provides a 7-day checking and replacement warranty under the following strict terms:
Damaged / Faulty Items: We offer a free and easy replacement if the product arrives damaged or is not working upon arrival. 
Change of Mind: We do NOT entertain or accept return/exchange requests due to a change of mind. Please review your choice carefully before placing an order.

Regards

Smart Pack Store